Important!
If you do not understand any of the languages in which this document is currently available, we strongly request you not to agree and not accept the agreement and, consequently, not to continue to use the application. In case of any differences between a translation and the English version, the English version prevails. Therefore, by continuing to use our application, you agree and acknowledge that you understood the terms of this document in one of the languages in which they are currently available.

Privacy Policy

Your Privacy Is Important To Us

This policy tells you about how we use and protect your personal information. King Pizza, (hereinafter referred to as "The Company" or "We" "Our" or "Us"), acknowledges and respects the privacy of individuals. Safeguarding your privacy and the security of your personal information is important to us. This policy covers the personal information that We hold and sets out the way in which We will use, manage and protect your personal information when you visit any of our websites, or place an order over the telephone or in one of our stores. Please take a few minutes to read the following policy so that you understand how we treat your personal information. We may revise Our policy from time to time whenever necessary. So please check Our website regularly to stay informed of any updates.

Collection Of Information

We collect information about how you use our website and our services. If you contact us by letter, phone, email, through a competition or games pages, we will collect your sender information and may collect the other information you voluntarily disclose to us. We may collect personal information from you on Our website, over the telephone and in our stores at point of sale, including some or all of the following: your name, address, telephone number(s), text messaging information, email addresses and other electronic or digital contact and messaging media, credit card or other payment details and any other information voluntarily provided. You have the choice not to disclose any Personal information on our website, or over the telephone or instore at point of sale, however We may not be able to provide some services if you choose not to disclose any Personal Information.

What Information do we collect and why?

If an order is placed:

Name
- We like to use customer names when we get in touch.
- To help us ensure we're giving the pizza to the right person.
Phone number
- We use phones numbers for account verification and login.
- A store may also contact you regarding an order you have placed.
- If you have opted-in to text-marketing you may receive promotional messages from your local store or head office.
Address
- To deliver the product.
- We sometimes group and analyse where orders are coming from and at what time to improve our delivery service and reduce the amount of time a customer is kept waiting.
Email Address
- To send a digital copy of receipts.
- If you have opted-in to email-marketing you may receive promotional messages from your local store or head office.

If you downloaded our app:

Location
- To help find your nearest store.
- To calculate an accurate delivery charge.
Phone
- So you can call the store easily from within the app.
Wi-Fi Connection Information
- So we can connect and link up with the store.
Device ID & Call information
- We only use the device ID for sending push notifications.
Device & app history
- We only look at this information if we have a complaint about the app's functionality. We check the device operating system version, model and default browser so that we can try to replicate the issue accurately.
Photos / Media / Files

We write a log file onto the device so that we can see the actions taken only within the Apache app in the event of a complaint.